Four things we do, and we do them for a small number of clients at a time so that each file gets attention.
FCL bookings, LCL consolidation and buyer's consolidation on weekly sailings. We book directly with the carrier and pass the bill of lading to you as soon as it is issued.
General cargo and time-critical shipments out of Changi. Chargeable weight is confirmed in writing before departure, not after the invoice arrives.
Import and export declarations, controlled goods permits, certificates of origin and duty suspension schemes. We file through TradeNet and keep the permits on file for seven years.
Short-term storage, order picking and cross-docking within the Free Trade Zone, with same-day release for cleared cargo.
All-risk cargo cover arranged at declaration value. We help you file the claim if something goes wrong in transit.
Out-of-gauge and heavy lift movements, including route surveys, permits and supervision at the load and discharge ports.
Four steps, one coordinator, no handovers between departments.
| Step | What happens | Typical time |
|---|---|---|
| 1. Booking | Space confirmed with the carrier, booking number issued to you | same day |
| 2. Documentation | Invoice, packing list and permits checked before cargo closes | 1–2 days |
| 3. Departure | Container or ULD loaded, bill of lading or AWB released | per sailing |
| 4. Arrival & delivery | Clearance filed, duty paid, delivery slot booked with you | 1–3 days |
We quote all-in where possible: freight, THC, documentation and clearance in one figure. Where a charge is genuinely variable — demurrage, detention, storage after free time — we say so up front and show the free days.
Singapore, Malaysia, Indonesia, Vietnam, Thailand and southern China. For other origins we work with partner agents and remain the single contact for the file.
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